13c VIP Rewards —
Exclusive Benefits for Loyal Malaysian Members
This page covers the VIP rewards program on the 13c platform — how to move up membership tiers, the benefits available at each level, and how Malaysian members use these rewards in their day-to-day activity. Everything can be managed directly from your phone.
Two fundamentals to understand about this program
A quick overview before you start exploring the available rewards.
- Definition
- Every betting activity on the 13c platform — whether football, casino, or other games — earns reward points. The total points accumulated determines your VIP membership tier and the benefits you can redeem.
- A simple example
- Every RM10 wagered can earn 1 reward point. Once you hit 500 points, you move up from Silver to Gold tier and gain access to higher betting limits for that week.
- Definition
- Cashback is a small percentage of your net losses over a given period, credited back to your account. It's not an additional bonus — it's calculated based on your actual activity and returned automatically.
- A simple example
- A Gold tier member with a net loss of RM200 in a week may receive 3% cashback — that's RM6 credited to their account balance every Monday. The percentage increases as your VIP tier goes up.
Special VIP campaigns for festive seasons and selected events
The 13c platform runs additional promotions for VIP members during Hari Raya Aidilfitri, Chinese New Year, major match weekends, and member anniversaries. These campaigns include instant upgrade bonuses, points redemption gifts, and double cashback for limited periods. Open a new account or log in to check active campaigns on your dashboard.
Five membership tiers and what you get at each level
A quick overview of the 13c VIP program, from the entry level right up to the highest tier.
| VIP Tier | Points Terms | Cashback | Key Benefits |
|---|---|---|---|
| Bronze | 0 – 499 points | 1% | Full platform access, standard support |
| Silver | 500 – 1,999 points | 2% | Higher betting limits, special odds notifications |
| Gold | 2,000 – 4,999 points | 3% | Weekly bonuses, higher deposit limits |
| Platinum | 5,000 – 9,999 points | 5% | Birthday rewards, priority support |
| Diamond | 10,000+ points | 7% | Personal account manager, exclusive upgrade bonuses |
What many members overlook about this program
The VIP rewards program at 13c goes beyond just collecting points — there are several aspects that deliver real everyday value, which many members only discover once they explore their account section more closely.
Reward points have a reasonable validity period — you don't need to worry about points expiring just because you weren't active for a day or two. Check the validity period in your account section.
Many users assume only one type of activity counts. In reality, football betting, Live Casino games, and slots all contribute to your total points.
You don't need to manually claim your cashback — it will be credited to your account balance on the scheduled day without any action required on your part.
When you move up to a new VIP tier, the upgrade bonus comes with its own wagering requirements and validity period. Read the terms in your dashboard before using it.
This isn't just a label — Diamond members can contact a personal account manager to resolve account issues, clarify reward queries, or check points status without going through general support.
Four steps to start enjoying VIP benefits
From opening a new account to receiving your first reward — a straightforward process.
If you don't have an account yet, register for free in under two minutes. If you already have an account, log in and navigate to the Profile or Rewards section from your account menu.
In the VIP Rewards section of your account dashboard, you'll see your current tier, total points accumulated, and how many more points you need to reach the next tier. Your progress bar is displayed clearly.
Every settled bet — whether football, casino, or other games — automatically adds points to your account. There's no need to register for the program separately.
Cashback is credited automatically, but certain bonuses and rewards may need to be redeemed from the Rewards page. Also check the Promotions section for limited-time campaigns available to your VIP tier. You can download the app for instant notifications when rewards come in.
Reward types available in the VIP program
This program isn't a single reward type — there are several different categories depending on your tier and activity.
Credited at the start of each week based on net losses from the previous week. The percentage depends on your VIP tier — the higher your tier, the greater the return. No manual claim required.
Each time you reach a new VIP tier, a one-time bonus is credited to your account. The amount increases with each tier — reaching Platinum or Diamond gives you noticeably higher value.
Members from Platinum tier and above receive credits or bonus points on their birthday. Make sure your date of birth in your account profile is up to date to be eligible for this reward.
Silver tier members and above can place bets at higher maximum limits compared to standard members. This is especially useful during major matches with attractive odds.
Gold tier members and above get access to priority support channels with faster response times. Diamond members receive a dedicated personal account manager they can reach directly.
For selected matches or during campaigns, VIP members may get access to slightly better odds than standard market odds. This is usually announced via in-app notifications.
Easy-to-miss details in VIP rewards management
Many active bettors don't realise they already qualify for a higher VIP tier simply because they don't check their rewards dashboard regularly. The VIP Rewards section in your account shows your latest progress in real time.
Additionally, some bonuses come with rollover requirements that must be met before a withdrawal can be made. These conditions are clearly stated on the bonus claim page — read them before activating any bonus.
If you're unsure about your points balance or reward status, contact support through the platform before making any betting decisions based on assumptions. Full details on program terms are available at page about our platform.
Frequently asked questions about the VIP Rewards program
Straight answers to the questions most commonly asked by new and existing members.